Detroit Receiving Hospital - Oral Max Facial Surgery

Jessica Awan 8 months ago

I was extremely scared and anxious going into this procedure. I had all four wisdom teeth removed at once, including impacted lower thirds that carried a risk of nerve damage, and after a previously botched experience elsewhere, I was honestly petrified. From the moment I arrived, the surgeon and the entire staff were incredibly kind, calming, and professional. The icing on the cake was that my surgery took half the time they originally anticipated. I woke up the next day with no swelling and minimal pain, simply by following the thorough and comprehensive post-op instructions they provided. The only minor downside was being on the waitlist for a little over a month, but I understand I scheduled my consultation toward the end of the year, so availability was limited. Overall, this team completely restored my confidence and sense of safety. 10/10 would recommend, and I’m extremely grateful to the surgeon and the entire staff for such excellent care.

Jennifer Jaxxon-Louis 10 months ago

This was by far the worst experience I have ever had at any medical facility. First of all, the elevator was broken and I have a really bad back and I had to walk up three flights of stairs. Then, nobody was very helpful and I had to wheel myself, and many of the doors did not have an automatic button to open. The wheelchair barely fit through them. That was the good part. The people at this clinic were extremely rude and completely insensitive to the fact that I am phobic. I heard so many people screaming in pain, if I wasn’t in a wheelchair, I would have run out of there. The worst part was, I tried to tell them and express my needs, and they did not care at all. In fact, they blamed me for not being more prepared. Worst of all, all the dentist did was tell me I need to get my medical records to him. Why didn’t they tell me that before the appointment? I will never return to this facility again, unless I’m half dead and there’s no other choice. Very disrespectful people and not ADA compliant at all.

Davon Allen a year ago

I should have read the reviews first. Because I see why they got the reputation they do. Mouth has not been right since getting 1 side of my wisdom teeth removed. Now I can’t get in contact with anyone. Jaw can barely open, need antibiotics, they also pushed my teeth down so hard I felt it through the numbing. There were about 5 people giving input on my mouth and working on it too. Staff is full of students and no teachers in the room with them. 2 months after extractions and I’m in terrible pain and believe it’s causing migraines and more complications. Don’t go here. Especially if you may need follow up care.

amber marie 2 years ago

I have gone 3 times in the last few months. Each time the hospital itself was awful. 1st one was the consultation which wasn’t bad. 2nd time I got 2 top molars removed. The woman I had for a doctor was very nice and careful with how she did everything. Didn’t require any stitches, no pain and no swelling after. I was perfectly fine. Now to my experience August 5th 2024. HORRIBLE. The male who pulled my teeth was awful. I had my 2 lower molars removed. He didn’t carefully break them out or anything, HE YANKED my teeth as if he was using pliers. So he broke my teeth down to the roots and had to CUT THEM OUT because of what he did. So I am now stuck with 5 stitches in my mouth. 2 on one side and 3 on the other. Because he did the same thing both times as if it was gonna be a different outcome the second time. Now on top of him trying to yank my teeth out of my head, he didn’t listen when I felt the pain. No it wasn’t pressure, I could feel the PAIN shoot through my jaw when he tried to yank my teeth out. Before he even started I let him know he needed to make sure to numb me 2x as much because the numbing does not work for me. I know from personal experience. I warned him and he didn’

Sambo Sandwiches 2 years ago

Back 20 years ago, this place was different, I had one tooth removed & got put to sleep....recently I had all my teeth pulled was charged to be put to sleep but they didn't put me all the way to sleep....I felt half the surgery....then had to return because my gums had to have bones smoothed down, they gave me 4 shots to numb me, I felt the pressure of them nipping the bone and filing it down, they were pinching my chin, consequently ended up with a bruise!!! I never want to visit the tooth vampires again!!! I would not refer this oral surgery office...just my experience....